Design
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Reading Comprehension
Reading work-related information.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Speaking
Talking to others.
Coordination
Changing what is done based on other people's actions.
Writing
Writing things for co-workers or customers.
Active Learning
Figuring out how to use new ideas or things.
Active Listening
Listening to others, not interrupting, and asking good questions.
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